Our Commitment to Your Privacy
PlymouthRock.org respects your privacy and your right to control your personal information. In addition to our general Privacy Policy, this page explains how you can request deletion of personal data associated with your use of our website, musical licenses, downloads, and email communications.
If you would like us to delete your personal data, you can submit a request at any time using the steps below. We will review and process your request as quickly as possible.
What Data Can Be Deleted?
Upon request, we will delete or anonymize personal data that is reasonably within our control, including:
- Name and contact details (such as email address) used on PlymouthRock.org
- Customer accounts created directly on our website
- License and download records that can be detached from legal and accounting requirements
- Newsletter and marketing email subscriptions
- Support requests and contact form submissions tied to your email address
We may be required to retain certain limited information for legal, tax, or accounting purposes (for example, basic invoice records or proof of license). When that happens, we will retain only the minimum necessary information and will no longer use it for marketing or non-essential purposes.
How to Request Deletion of Your Data
You can request deletion of your personal data in either of the following ways:
1. Send Us an Email
Email: privacy@plymouthrock.org
Please write from the same email address you used with us, if possible.
Include the following information in your request:
- Your full name (if you provided one)
- The email address(es) you used on PlymouthRock.org
- A brief statement that you are requesting deletion of your personal data
- Any additional details that will help us locate your records (e.g., order number, school name)
2. Use a Contact Form (If Available)
If we provide a dedicated data request or contact form on PlymouthRock.org, you may also submit your deletion request using that form. We will treat it in the same way as an email request.
What Happens After You Submit a Request?
Once we receive your request, we will:
- Confirm receipt of your request by email
- Verify your identity, if necessary, to protect your privacy
- Search our systems for data associated with your email address and other details you provide
- Delete or anonymize the data where appropriate and legally permitted
- Remove you from marketing or newsletter lists connected to that email
- Send a confirmation email once the deletion process is complete
We aim to complete most deletion requests within 14 days. In some cases, such as when records must be retained for legal or accounting reasons, we may limit deletion to what is permitted by law, but we will clearly explain what has been removed and what must be retained.
Third-Party Services
PlymouthRock.org may use trusted third-party services (such as payment processors, email service providers, or analytics tools) to help operate our website and musical licensing services. When possible, we will also request deletion of your data from these third-party services or provide you with instructions to do so directly.
Please note that each third-party service has its own privacy and data retention policies, which may affect the exact scope and timing of deletion.
Questions About This Policy
If you have any questions about this Data Deletion Policy or how your information is handled, please contact us at:
Email: hello@plymouthrock.org
We are happy to clarify how we handle data connected to our musical, downloads, and resources.